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Clear Path Canvas

Data Privacy Policy

Your privacy is important to us at Clear Path Canvas

Effective Date: March 3, 2024 | Last Updated: March 3, 2024

Information We Collect

Personal Information You Provide

When you reach out about corporate floral arrangements or gift services, we gather information you choose to share. This may include your full name, company name, email address, phone number, delivery addresses, and specific specifications for your floral requirements. Payment details are collected when you place orders, and are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Handling your floral orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Reviewing feedback and usage trends to enhance our offerings
Business Development: Developing customized corporate programs and subscription options

Information Sharing and Disclosure

Clear Path Canvas respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and put in place suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricting access to personal information within our company.

Secure Storage

Your personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our services.

Limited Access

Access to customer data is restricted to staff members who require it to deliver services.

Although we implement robust security measures, no online transmission method is completely secure. We regularly update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we keep about you
Correction: Update or amend any inaccurate data
Deletion: Seek deletion of your personal data (subject to legal retention rules)
Restriction: Limit our processing of your data in certain circumstances
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable time frame as required by law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: 2 years after last service interaction
  • Payment transaction records: 6 years for tax and accounting requirements
  • Website analytics data: 24 months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or 1 year of inactivity

Cookies and Website Tracking

This site employs cookies and comparable technologies to enhance your browsing experience and learn how guests interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie options via your browser settings. Note that turning off some cookies could impact how the site works. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to external sites or services. This privacy policy covers only Clear Path Canvas and its site. We are not liable for the privacy practices of other sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Privacy Contact Information

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.

Privacy Contact Information

Clear Path Canvas Privacy Team
133 High Street, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7946 0123

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within one week.